management of deliveries and returns
On this page you will find the main topics about the delivery and the possible return of the products. We offer several methods of payment and delivery, so you can choose the one that suits you best. Moreover, we can deliver all over the world at very competitive rates.
Please note that there is a minimum order value of 150 euros. Under this minimum, the order cannot be finalized..
We offer worldwide delivery at competitive rates. When you pay your order, you have the possibility to choose two types of carrier: our carrier (Chronopost or UPS to be delivered between 48 and 72 hours) or by your carrier by giving us your contract number and their contact information. All prices are EXW in Euros (excluding VAT and customs duties). Transport and packaging are not included.
Depending on the products available, packages are generally dispatched within 2 days after receipt of payment. Whichever shipment choice you make, we will send you an email with all the information you need to track your package. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. The dimensions of the boxes are appropriate and your items are properly protected.
If you are not satisfied with your purchase, if you wish to make a warranty claim or if a product needs to be repaired, you must contact us before returning the product(s).
ATOO ELECTRONICS is a unique distributor in the electronics market, offering tools, products and committed service to increase production efficiency and product quality.
All products in the online store are available for our European and international customers. We only sell selected products with a high price/quality ratio. In addition to the well-known brands, we offer our own range of ATOO products, developed and manufactured in close cooperation with quality suppliers.
Our logistics department informs you
In addition to e-mails to inform you of the status of your order, our logistics department is available for any further information: email@example.com or firstname.lastname@example.org.
Our logistics department will contact you within 24/48 hours to inform you of the delivery time.