We accept orders through this website by selecting your products, or by writing to us by email at firstname.lastname@example.org
We are available by phone at +33 2 99 08 01 90.
Do I have to login?
All information is accessible on our website and can be used without logging in, however prices will only be made available to you once you have created a customer profile.
Customers with an account can be able to create their own quote, receive special offers and information, as well as not having to enter new information each time.
Can I have a quote?
We provide the digital tools for you to create your quote directly online.
We are happy to help you with a quotation, should you need one for internal approval or if you are unsure which product you require.
Without login: Just give us a call or send an e-mail and let us know what you need and we will come back to you promptly.
With login: Use one of the methods above. In log in mode, your quote will be stored as long as you have an account. You can make several quotes for your projects. At check out, you have the option to save and send your order. Or print the confirmation and use as base for your internal order process.
What are the prices?
All prices are based on EUR and excl. VAT and customs duty. Customers (outside France) with valid VAT number are exempt from VAT according EU legislation. Shortly after your order is placed and registered in our system, an official order confirmation will be sent from our sales office to your e-mail, with information about the expected delivery time.
We reserve the right to change prices without prior notice. Prices published on the web-site are always valid and updated. If you need a formal quotation, please don’t hesitate to contact us.
What is the minimum order?
For orders less than 50 EUR, the order cannot be sent.
What are the shipping terms?
We offer worldwide delivery at very competitive rates. We calculate shipping separately for each order and costs will be clearly indicated on your order confirmation.
If you have an account with a preferred carrier, please provide us with the details and we would be happy to coordinate with them directly.
All prices are EXW in Euros and excl. VAT and customs duty. Transport and packaging are NOT INCLUDED.
The shipping cost will be adjusted according to the final packing.
The goods sent abroad may be subject to customs formalities, according to the declared value.
Vendors must declare the value of the object and comply with current legislation on customs declarations.
Maybe the buyers must pay additional customs duties (by country).
Right to return
If you are unsatisfied with your purchase, if you have a warranty claim or if a product needs repair, you must contact us before sending anything back to us. We have a generous policy for your right to return.
ATOO is a one stop shop for the electronic manufacturing industry, offering tools, commodities and committed service that will increase production yield and product quality."
For all in web shop!
All products in the web-shop are available for our European and world wide customers. We sell only proven, selected products with high price/quality performance. Beside well known brand names, we have our own ATOO Advantage line of products, developed and manufactured in close co-operation with leading and quality conscious suppliers.
Any question, please contact us.
How can I pay for my order?
We accept payment by credit card, Paypal account or bank transfer.
Can I track my order?
Yes, you can! After your order, you will receive an order confirmation by e-mail within 24/48h. We will inform you of the production and delivery times for the product(s). When the order is sent, you will receive a new e-mail to inform you of the departure of your package, with the tracking number to follow the order online with the chosen carrier.
For any additional information, contact us at +33 (0) 2 99 08 01 90.